International Bingo Association Logo

International Bingo Association
Bingo Software Entertainment
A Business Unit and Brand of ACCORG

Since 1999 we have specialized in the development of retail bingo software applications, games, and utilities.  We also develop custom bingo applications.

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Support

We accept support emails 24 hours a day 7 days a week.
Please allow at least one business day before resending support email.

Email Contact Us
support_xns@ibabingo.com

If you need technical help with any of our products you have come to the right place.  If you wish to know "how to" do something please check the software information page or read the help file that came with your product.

If you are looking for general tech support information, such as, "My software has expired, but I registered the software" or "Do you have mac versions of your software?", please scroll down for our general support area.  Otherwise, click the software box image or software name of the product for which you need technical support.

 
IBA Bingo Flashboard
IBA Bingo Flashboard
IBA Bingo Card Maker - Box Shot
IBA Bingo Card Maker
Ophelia's Bingo World - Box Art
Ophelia's Bingo World

New!
Win7\Vista Setup Instructions


ALL SOFTWARE
(any version)
Macintosh
We do not make any Macintosh (Mac) related software.

Windows 8

  • We currently do not have enough information regarding the compatibility of this software with windows 8.  Please download BETA versions to test.

  • Continue to use the Win7/WinVista setup instructions except do not use compatibility mode.  This should eliminate division by zero errors.

Windows Vista, Windows 7, Windows 8
Always trial our software before you buy it so you can see if it works for you.

Windows Vista/7/8 issues

  • The "buy now" button does not work in Vista+ therefore, you must return to this website, or the website you first discovered the software to order.
  • d3drm.dll is not included with Windows Vista+ operating systems.  Download that file from http://www.d3drmdll.com.  Place the file in to your application folder.  Various errors occur when this file is not present.
  • Before installing a new version of the software, uninstall the old one.  Vista+ will not overwrite some files if the dates or file sizes are too similar.
Anti-Piracy
Because of some of our anti-piracy code this program may not operate simultaneously with certain other programs.
If you get an error pertaining to a missing DLL and the software will not start, let us know immediately.  Our software does not use external DLL's and that is an indication of a corrupted compilation while securing the software from software pirates. 

Known Incompatiblities

  • none currently, still compiling list.
Help File Support
Always remember to read your help file before contacting support.
Trial vs Full & Registration Key
When you download your copy of <software> it is for the trial version and full version.

Our trial version and full version use the same setup file.  You only need your registration code which you should have received from MyCommerce in order to enable all the features of <software>.

To enter this code...

If your software has expired:  When you attempt to start the software it should prompt you to "Enter Key".  Press this button and enter your license key information. (you may cut & paste)

If your software has not expired:  You should see a "Enter Key" prompt during the reminder screen.  You can press this button and enter your license key information or you may start the software click "Help | Enter Registration Key" and enter the information.  (you may use cut & paste)

Depending upon what option you used you may have to restart the software in order for the full version to take affect.

note:  Enter the registration key before starting any new projects or loading projects you have previously created.  In certain cases the software will partially suspend itself and request a restart.

Extended Download Option
You do not need to purchase the extended download option to any of our software.  All of our software can be downloaded from this website 24/7*.

*This site, as well as all others are subject to "down time", announced and unannounced.

Downloading

If you are having trouble downloading our software from MyCommerce or any other website, attempt to download the software directly from our site.

The software retrieved from other websites may be in two parts; a small part (100kb or less) which tracks the download so that proper financial credit will be rendered unto affiliates  and the larger part which is our software setup file.  Our setup file is automatically downloaded by the "small part" when you execute it.

 
bingo.np file is missing
  1. Scan your computer using file search function and see if it can find bingo.np and tell us the location. note: make sure search in hidden files and folders is enabled
  2. Upgrade with the latest full version of the software you are attempting to use.  If the problem persists, contact support with as much detail as possible such as...
    • Operating System Version
    • Operating System Language
    • User Account Type (Local, Administrator, Other)
      • If you have a local account, make sure you are installing the software as an administrator.
    • Location of bingo.np if found in step 1.
  3. If you are using windows 7, install and run the software in compatibility to mode WinXP SP3 and run as administrator.

In Windows Vista+ the pattern files should be located in "c:\program data\interba\patterns"

All of our transactions are processed via MyCommerce, a leader in credit card processing.
We except many forms of payment and each payment is secure!

Don't Delay
Purchase Now
Today!!
Purchase
Safely & Securely
with
MyCommerce

RSA-Based Encryption
  Thank You for Considering Our Products
Click on any Purchase Now button for pricing & ordering information
PLEASE NOTE:  Regnow a digital river subsidary, is becoming MyCommerce.  We will be transitioning our URL's and text to the new values over the next few months.
The software boxes displayed on this website are for visual purposes only and no software will ship in such a box.

Copyright (c) 2014 by ACCORGTM
InterBATM is shorthand for International Bingo Association
International Bingo Association is a Trademark of Duane Terrell
ACCORG is a Trademark of Duane Terrell

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